Once
you have placed an order with Strikalite
you can at any time quickly and easily
see its status. This will tell you if
the order has been despatched or is being
processed. NOTE: your credit card will
not be debited until the order has been
despatched.
First
you must login to the strikalite shop.
To do this simply click on the
login
icon at the top of every page. you will
be promted to enter your email address
and your password.
Once
logged in you will notice that the login
and register icons have been replaced
with the
MYAccount icon at the top of every page.
Clicking on this icon will take you to
your individual account details page where
you can alter your account settings, view
all your past orders and contact strikalite
directly. See the "How to .. .. alter
account details" section for further
information.
You
should now see a list of all your current
and past orders. The list of orders is
split into two sections: the despatched/completed
orders and the current orders awaiting
delivery. To view any of these orders
in detail you simply click on the order
number of the order in question and you
will be taken to the view order page.
The
view order page displays a list of all
the products that were included in the
order and the full amount inc shipping
of that order.
At
the top of this page the order status
is displayed. This will tell you if the
order has been despatched or is still
being processed.
If
you have any queries regarding any of
your orders you can click on the contact
us link at the top of your personal account
details page to send a message to strikalite.
Please ensure that you enter the order
number of the order in question within
your message.
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